Product Warranty

Limited Warranty Conditions

  1. All mimijumi products are warranted for 12 (twelve) months from the date of purchase, subject to the terms and conditions contained herein.
  2. The product will be repaired or replaced by The Healthy Family Co Pty Ltd, if, at their sole discretion, it is found to be faulty within the warranty period.
  3. This warranty only applies to products sold and distributed within Australia by The Healthy Family Co Pty Ltd and its authorised dealers and / or retail outlets.
  4. This warranty only applies to products that are proven to be purchased in Australia with an official receipt of purchase from The Healthy Family Co Pty Ltd and it’s authorised dealers and / or retail outlets.
  5. This warranty only applies if the product has been used in accordance with the manufacturers instructions under normal use and with reasonable care (in the opinion of The Healthy Family Co Pty Ltd) subject to all terms and conditions set out in this document.
  6. This limited warranty does not cover any of the following:
    • Defects or damages resulting from misuse of the product;
    • Defects or damages from abnormal use, abnormal conditions, improper storage, improper cleaning and sterilising, including in microwaves or other sterilising product sold under a non mimijumi brand, oils or solvents, corrosive environments, unauthorised modifications, unathorised repair, neglect, rough handling, abuse, accident, alteration, improper installation or acts of God.
    • The cost or delivery or transportation of the product to the dealer;
    • Normal wear and tear;
    • If the product has been opened, modified or repaired by anyone other than The Healthy Family Co Pty Ltd;

7. This warranty is not transferable. This warranty is only valid for the original purchaser and does not apply to any subsequent purchaser / end user.


LIMITED WARRANTY

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST THE HEALTHY FAMILY CO PTY LTD AND THE HEALTHY FAMILY CO PTY LTD’S SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER APPLICABLE NATIONAL LAWS.

TO THE EXTENT PERMITTED BY APPLICABLE LAW THE HEALTHY FAMILY CO PTY LTD DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO PROPERTY, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT, INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT, OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE HEALTHY FAMILY CO PTY LTD’S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF PRODUCT IN MATERIAL, DESIGN AND WORKMANSHIP.

THE HEALTHY FAMILY CO PTY LTD RESERVES THE RIGHT TO CHANGE PRODUCT FEATURES AND WARRANTY PROCEDURES WITHOUT NOTICE.

RETURN PROCEDURE

  1. All items must be returned in accordance with the below procedure or the application will not be accepted:
  2. Pack and return the item in the original packaging and shipping box, if possible;
  3. Include the original packing slip or receipt and your reason for return;

Address the package to:

The Healthy Family Co Pty Ltd
8/1 Peel Street
Dover Heights, NSW 2030
Australia